CANCELLATION POLICY

Skills Clinics and Other Programs

1. If a cancellation is made prior to the registration deadline, a refund will be given, less a processing fee.

Processing Fee: $10 for programs fees up to $99

$20 for program fees $100 & over

2. If a cancellation is made after the registration deadline, a credit for future programs/reservations will be given for 1/2 of the fee paid. Once a program starts no refund or credit will be given unless a medical statement substantiates the injury or illness.

3. Fees paid for team registrations are not refundable once a team registration has been accepted and recorded.

4. No credits, refunds or make-up classes will be issued for programs missed due to personal reasons.

5. A refund or credit will be granted when medical illnesses/injuries are substantiated by a doctor’s note.

6. Full refunds are made if a program is canceled by Parks and Recreation.

 

Multi Day Camps

Camp refund policy will be as follows:

1. Cancellations will be given a household credit to be used for future programs/reservations.

2. A $25 processing fee will be processed per week, per child for every credit issued.

3. All camp credits must be requested two weeks prior to the first day of the program.

4. If a cancellation is made after the registration deadline, a credit will be given for 1/2 of the fee paid.

5. Once a program starts no refund or credit will given unless a medical statement substantiates the injury or illness.

6. Camp transfers: After registration deadline a $10 transfer fee will be processed per week, per child.